Business Account Manager - E-commerce

Sales | Leeds | Full Time | Permanent

Since our beginnings at Dr. Oetker, we have been breaking new ground. With pizza, cake, and desserts, as well as digital platforms and services – quality and an innovative spirit set us apart.

What awaits you? It's up to you! At Dr. Oetker, you can actively shape the future – both yours and ours. We want to be part of something bigger. Don't you?

JOIN THE TASTE.

Your responsibilities:

Great news! We have a fantastic opportunity for a Business Account Manager (BAM) to join our Sales Team working within the E-commerce Team.

The BAM will manage the sales strategy for our E-commerce Grocery and Quick commerce customers across our pizza and cake categories. The role focuses on creating and delivering plans that grown sales, volume and profit while working closely with both internal teams and external customers. You’ll also partner with the Head of Sales to deliver customer and channel strategies and act as the internal expert for this channel.

We’re looking for someone who can.

• Show experience managing Grocery E-commerce and Quick commerce customers.
• Create and own clear business plans to achieve sales, volume and profit targets.
• Lead regular customer reviews using performance and category data.
• Manage customer accounts effectively, including promotions, forecasts, invoices and joint business plans.
• Own the monthly forecasting process and share key market insights clearly across the business.
• Lead account meetings and strategic reviews to identify growth opportunities.
• Work closely with third-party E-commerce content agencies and share insights and recommendations across functions

As a global, family run business our culture is important to us. All our employees are inspired and motivated to create a competitive advantage in the marketplace for our customers and consumers, whilst having fun at the same time!

A career at Dr Oetker will provide you with:  

• Strong leadership within a supportive, collaborative team culture.
• Real ownership of your role, with the guidance and support to succeed.
• Clear direction, along with the opportunity to shape and develop your future career.

What you bring:

• Curiosity and strong commercial acumen.

• A growth mindset, with a continuous drive to improve and innovate.
• Accountability and a strong sense of ownership for your work and results.

The role will be homebased, but you do need to be able to commute to our Leeds Head Office, Leyland Production site and other external internal and customer locations for face-to-face collaboration and to meet business requirements.                     

What we offer:

The BAM role offers a competitive salary alongside many other benefits including.

• 15% bonus scheme (annual & based on eligible earnings)
• Company car / car allowance scheme
• 27 days annual leave plus bank holidays
• Free life assurance 4x annual salary
• Salary sacrifice pension scheme (3% employee contributions, 6% employer contributions)
• Private health care provided by Bupa (single cover)
• Health Care Cash Plan Scheme (provided by Bupa)
• Annual healthy heart MOT’s
• Enhanced family friendly leave
• Enhanced Company Sick Pay
• State of the art office environment with free Wi-Fi, tea, coffee, fruit and snacks
• Onsite free car park
• Employee referral scheme (£350 per referral, you’ll want to tell your friends and family all about us!)
• Incentivised employee suggestion schemes
• Employee loyalty scheme, recognising length of service milestones at 1, 3, 5, 10, 15, 20 years and beyond.
• Cycle to work scheme.
• Free eye test vouchers
• A great place to work and access to our cake & pizza products!